About Return Policy

Return Policy

We accept returns and exchanges of regular merchandise. The time within which a return or exchange can be requested varies depending on the status of item below.

All product returns must be:

Unaltered in the original product packaging (for example: on original strand)

Accompanied by a copy of the original invoice

With their original packaging

Defective Products

We accept returns on website purchases within 30 days after delivery. All defective products can be returned for refund or replacement, we also will be responsible for the return shipping cost and shipping cost (from China to customer's country). The customer is liable to confirm with iLike service team for a advisable shipping method.

Non-defective Products

Products that are not defective can be returned for refund or replacement, even if just for the product is unsatisfactory for the application, but must apply within 7 days from the arrival date of shipment. The customer should be responsible for return shipping costs and taxes caused.

Product in Large Quantities

In the event that you return a large quantity of items for which you have received assort-able or quantity discount pricing, we reserve the right to recalculate your order total based on the actual items you kept. We are unable to accept returns of goods without original packing.

Additional Information

If you have any further question, please feel free to Contact Us at sales@ilike-diy.com.